Terms and Conditions

 

Periodic review and amendment date:  Friday 17th December 2021

Effective date:  Tuesday 18th January 2022

 

Weneed. ("us", "we", or "our") operates the https://www.weneed.uk.com website and the weneed mobile application (the "Service").

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.weneed.uk.com website and the weneed mobile application (the "Service").

This page informs you of our Terms and Conditions when you access, view, use or interact with Our Service.

Your access to and use of Our Service is conditioned on your acceptance of and compliance with these Terms and conditions, acceptance of and compliance with our Privacy Policy and Cookies Policy.  These Terms and conditions, Privacy Policy and Cookies Policy apply to all visitors, users and others who access, view, use or interact with Our Service.

By accessing, viewing, using or interacting with Our Service even interacting with any banner, pop-up, advertising that appears on Our Service you agree to be bound by these Terms and Conditions, bound to our Privacy Policy and Cookies Policy

If you disagree with any part of the terms and Conditions, our Privacy Policy and Cookies Policy then you may not access Our Service.
Our Service reserves the right to deny access to any person or viewer.

The Terms and Conditions agreement may change from time to time. Visitors have an affirmative duty, as part of the consideration for permission to access, view, use or interact with Our Service, to keep themselves informed and updated of any changes.

 

Contents

 

(1) Definitions

  • (1.1) Our Service

    Our Service means the https://www.weneed.uk.com website and the weneed mobile application operated by weneed.uk.com.
     

  • (1.2) Weneed

    Weneed. ("us", "we", or "our") operates the https://www.weneed.uk.com website and the weneed mobile application (the "Service").
     

  • (1.3) Terms & Conditions

    ​​​​​“Terms”, “Conditions”  means these terms and conditions of our service use.
     

  • (1.4) Website & mobile application Content

    Website & Mobile Application Content means any information and/or data published on Our Service. This may include, but is not limited to, its design, layout, text, images, graphics, video, web pages, hyperlinks, data posted by registered or un-registered users, trade leads, buy leads, trade offers, advertisements, etc. It may be Weneed content or content posted by third parties.
     

  • (1.5) Third party content

    All the content provided or submitted by users and/or contributed by anonymous users or paid content providers at our service is termed as Third Party Content. This includes, but is not limited to, Company name, address, contact details, company profile information and inquiries.
     

  • (1.6) Visitors

    Persons who visit or view Our Service, whether intentionally or unintentionally, whether solicited or unsolicited, are described herein as "Visitors".
     

  • 1.7) Subscribers

    Subscribers to lists or Newsletters are referred to herein as "Subscribers".
     

  • (1.8) Registered Members

    Registration means that the Visitor takes active, positive steps to communicate information to Our Service. Visitors or companies who voluntarily create their profile at our service having their unique LOGIN are termed as Registered Members.
     

  • (1.9) Paid Members

    Registered Members whose payment is accepted by Our Service are termed as Paid Members. Merely paying at Our Service is not enough; if Our Service doesn’t accept the payment, a registered member can’t be termed as Paid Member. After expiry of term of subscription, a paid member becomes Registered Member, if they do not renew any of their listings.
     

  • (1.10) Services

    Any service or subscription offered or provided by Our Service, right to view or visit provided by Our Service are collectively termed as Services.
     

  • (1.11) Users

    Users: Registered Members, Paid Members and Visitors are collectively referred to as “User” and/or “Users”. It also includes the business entities that can enter into a contract.
     

  • (1.12) Agreement

    These Terms & Conditions of Use will be referred to as “Agreement”.

 

(2) General

(2.1) Our Service is a bespoke advertising platform whereby visitors and users interact with each other at or through our service. Our Service has no direct or indirect role to play between different users or their terms and conditions of any negotiation/ sales/ purchase/ dealings.

(2.2) This agreement does not create any form of partnership, joint venture, agency, franchiser-franchisee, employer-employee and/or buyer-seller relationship between any user and Our Service.

(2.3) The headings given in this agreement are for the purpose of Reference only and in no way define, limit, construe or describe the scope or extent of such section.

 

(3) Parties to the Terms of Agreement

(3.1) This agreement is intended to cover all users of Our Service, all subscribers to lists or newsletters whether paid or unpaid, or affiliates whether paid or unpaid.

 

(4) User Eligibility

(4.1) Only those Users who have attained the age of entering into a legal contract with others are allowed to visit and use Our Service. By using Our Service, it is assumed that a user is competent to form legally binding contract under applicable laws of his native country.

(4.2) Our Service reserves right to deny access to any user for any reason. Further Our Service can grant differential access with different rights to different users.

 

(5) Specific Services with separate Terms of Use

(5.1) If any provision of the terms & conditions of use and/or Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain valid and be enforced.

(5.2) If any provision of this agreement is in conflict with any specific provision of other written agreement by Our Service with any user, then the provisions of the said other agreement will override the provisions of this agreement and the remaining provisions of this agreement will remain valid and enforceable.

 

(6) Posting Information on Our Service

(6.1) Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content").

Users are responsible for all content create by them.  Users agree, as a condition of viewing, that any information relating there to will be publicly available on Our Service for viewing by any one who visits or uses Our Service.
Any information submitted by User shall become the exclusive property of Our Service and may be used, without further permission, for commercial use without additional consideration of any kind.
User agrees to only communicate that information to Our Service, which it wishes to forever allow Our Service to use in any manner as it sees fit, whether publicly or otherwise.

User cannot claim any rights including copyrights on such information.
 

(6.2) All Users hereby warrant and agree that information submitted to Our Service will not:

(6.2.1) Violate any applicable law, statute, or regulation;

(6.2.2) Contain fraudulent information or make fraudulent offers;

(6.2.3) Be part of a scheme to defraud other Users of Our Service or for any other unlawful purpose;

(6.2.4) Be defamatory, libellous, unlawfully threatening or unlawfully harassing;

(6.2.5) Be obscene or contain or infer any pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to minors;

(6.2.6) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

(6.2.7) Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone's privacy or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law or regulation;

(6.2.8) Solicit business from any User in connection with a commercial activity that competes with Our Service;

(6.2.9) Contain any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;

(6.2.10) Link directly or indirectly to or include descriptions of goods or services that are prohibited under the prevailing law; or

(6.2.11) Otherwise create any liability for Our Service or its affiliates.

(6.3) All Users are hereby prohibited from submitting the information to other users, which is not related to such recipient users. This includes, but is not limited to posting un-related inquiries, trade offers, communication.

(6.4) Any information submitted by user that violates this agreement may result in action against the said user, which includes but is not limited to, removing user from database, blocking his communications, termination of services.

 

(7) Information Published on Our Service

(7.1) Our Service disclaims any responsibility for the accuracy of the content on our service. Users assume all the risk of viewing, reading, using, or relying upon this information. Users have no right to rely on any information contained herein as accurate. Our Service makes no such warranty.

(7.2) Our Service reserves the right not to publish any information submitted by users in its sole discretion and users can’t claim right to get the information published on Our Service.

(7.3) Our Service reserves the right to remove any material displayed on Our Service which it believes is unlawful, violates this Agreement or is otherwise found inappropriate in its opinion.

 

(8) Accessing Information from Our Service

(8.1) Users agree that the data on Our Service can be used for finding what they need and they have no right to use the information published on Our Service in a commercial manner; they have no right to broadcast it, copy it, sell it, or publish any portions of the content of Our Service.

(8.2) Users hereby warrant and agree that information from Our Service will not be used to solicit business in connection with a commercial activity that competes with Our Service.

(8.3) Our Service and its contents are owned or licensed by Weneed. Material contained on Our Service must be presumed to be proprietary and copyrighted. Users have no rights whatsoever in Weneed content. Use of Our Service content for any reason is unlawful unless it is done with express contract or permission of Weneed.

(8.4) Our Service can modify the level of access granted to the users, whether paid or free, for any content on Our Service, without prior notice.

(8.5) Our Service reserves the right to terminate access and remove the user from our database if a user is found to be indulged in any activity that is detrimental to the interests of Our Service, which includes but is not limited to, fraudulent or automated access of database and/or content, accessing data from Our Service which is not related to user’s business profile.

(8.6) Users are categorically prohibited from systematic or automated retrieval of content of Our Service to create or compile, a collection, database or directory (whether manually or through automated devices, robots or spiders).

 

(9) Repeated Similar Listings

(9.1) Posting of similar or repetitive data on Our Service by the user, manually or through automated means, which includes but is not limited to, company profile, buy requirements or other offers may be removed at the sole discretion of Weneed, without any intimation to the user.

(9.2) User who uses Our Service for the purpose of SPAM messages and information to other users may be removed from our database, without any intimation to the user.

 

(10) Transactions between Users

(10.1) Users are hereby made aware that there may be risks of dealing with people acting under false pretences at Our Service. Users are advised and encouraged to take due precautions while dealing with other users of Our Service.

(10.2) The users acknowledge the risks of purchase and sale transactions when using Our Service to conduct transactions, and that they fully assume the risks of liability or harm of any kind in connection with such transactions. Such risks shall include, but are not limited to, mis-representation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost mis-calculations, breach of warranty, breach of contract and transportation accidents.

 

(11) Third Party Links - Read Privacy Policy and Terms of Use

(11.1) Our Service may contain links to third-party web sites or services that are not owned or controlled by Weneed.

Weneed has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. User is assumed to read such sites privacy policies, terms of use and/or terms and conditions before using such sites. User further acknowledge and agree that Weneed shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

 

(12) Spam

(12.1) By providing information to Our Service that forms the basis of communication with user, such as an email address, user waive all rights to file complaints concerning unsolicited email or Spam from Our Service since, by providing such information, user agree to receive communication from Our Service.

(12.2) By providing information to Our Service, user also agree to receive communication and/or offers from other users through Our Service.

(12.3) User has the right to notify Our Service that he/she no longer wish to receive solicitations or information from Our Service or its other users and his/her name will be removed from the general solicitation database, which means he/she will be UNSUBSCRIBED from this site’s general solicitation database.

(12.4) When a user notifies Our Service about his/her desire to UNSUBSCRIBE from general solicitation database, Our Service will take step to remove such user from our database within 7 (Seven) working days and all correspondence from Our Service will be stopped within 15 (Fifteen) working days of receipt of the notification from such user.

(12.5) Unsubscribe from general solicitation database will result in complete cessation of services from Our Service, which includes but is not limited to, getting leads for customers, intimation about services, communication from Our Service and other users.

 

(13) Promotion and Discounts

(13.1) All promotions are subject to these Terms and Conditions and any terms and conditions notified to the user at the time of issuance of the promotion and discounts.

(13.2) Occasionally Our Service will run promotions, only one promotion can be used per order.

(13.3) Promotion cannot be used in combination with any other promotions except where specified.

(13.4) Promotional products that the user purchase (either free of charge or at a proportional rate) do not qualify nor count towards users purchase order value in order to redeem further free promotional products.

(13.5) We reserve the right to cancel any order(s) which we deem to have attempted to purchase promotional products in order to increase purchase order to qualify for further promotions.

(13.6) In the event of any order, or any part of a order been cancelled, refunds in line with these Terms and Conditions will be given for the amount of the original purchase less the discount received.

(13.7) Occasionally certain products may be excluded from current promotions and any such exclusion will be notified to the user through a notice on Our Service.

(13.8) Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

(13.9) All promotions are subject to availability on Our Service.

(13.10) Our Service shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a user to take advantage of a promotion for any reason.

(13.11) We reserve the right to change promotion rules and withdraw the promotion at any time.
 

(13.12) Buy 1 Get 1 Free/Half Price offers

(13.12.1) How discount is applied:

(13.12.2) Users discount will be applied automatically when user goes through checkout with a valid purchase order.
 

(13.13) Multibuy offers (Buy 2 listings or banner for set price)

(13.13.1) How discount is applied:

(13.13.2) Users discount will be applied on the qualifying product(s) once they have been added to purchase order.

 

(14) Users eligibility to participate in promotions/promotional discount

(14.1) To be eligible to participate in any promotion/promotional discount, user must:

(14.1.1) be eighteen (18) years of age or older, or the legal age of majority in users home country;

(14.1.2) be legally entitled to use Our services in accordance with our Terms and Conditions.

(14.2) Orders for qualifying products placed during the promotion period but check out and paid for after the offer ends are ineligible.

 

(15) Product eligibility

(15.1) The discount is applied against the regular retail (not discounted) price.

(15.2) The qualifying products must be purchased directly through Our Service.

(15.3) Purchases of the qualifying products made via any channel other than directly through Our Service are not eligible for this promotional offer.

 

(16) Promotion restrictions

(16.1) This promotional offer is only valid on qualifying products purchased via credit card or Paypal.

(16.2) This promotional offer is not valid on previous purchases, or in combination with any other promotion.

(16.3) The period of time during which each promotion will run (promotion period) will be specified in the applicable Specific promotional terms.

(16.4) Each promotion will automatically close at the end of the relevant promotion period, at which point no further participation in that promotion will be possible.

(16.5) Where no promotion period is specified the relevant promotion will end when it is discontinued on Our Service.

 

(17) Promotion Communications

(17.1) Unless otherwise indicated in the promotion communication, participation in each promotion is limited to one per person, family, household, address or organisation to whom We send the promotion communication.

(17.2) We reserve the right to restrict participation in certain promotions who fulfill specific selection criteria.

(17.3) Where a promotion communication permits multiple participants, We reserve the right, in our sole discretion, to limit the number of participants.

(17.4) Unless otherwise indicated in the promotion communication, it is intended for the addressed recipient or category of recipient only and cannot be transferred.

(17.5) If the user are not the intended recipient or within the intended category of recipient then the offer is null and void.

 

(18) Promotional discounts/voucher codes

(18.1) All promotional discounts/voucher codes are subject to these Terms and Conditions and any terms and conditions notified to the user at the time of issuance of promotional discounts/voucher codes.

(18.2) Where Our Service offers a discount on a purchase up to a stated percentage, the discount given will only be applicable to qualifying products and the percentage of discount given will vary between qualifying products.

(18.3) Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

(18.4) Refunds for products purchased under a promotional offer will be based on the terms of the promotional price, in line with these Terms and Conditions.

(18.5) User can claim the discount code by visiting Our Service and typing the offer code XXXX in the promotional box when adding details in the relevant listing/banner or at check out.

(18.6) If the discount code submitted is not valid for any reason, Our Service will inform the user as soon as the discount code is submitted that it is not valid, this will be before the order is completed, the correct cost of the order will always be on the purchase order at check out this gives the user the opportunity to cancel the order if necessary.

(18.7) Except where specified, discounts/voucher codes cannot be used in conjunction with any other discounts, voucher or promotional code.

(18.8) The promotional discounts/voucher codes have no monetary value, so therefore cannot be exchanged for cash.

(18.9) Promotional discounts/voucher codes is redeemable in its entirety only and may not be redeemed incrementally.

(18.10) Promotional discounts/voucher codes copied, reproduced, distributed, published or circulated without the written approval from Our Service are not valid for use and may be refused or cancelled.

(18.11) If user redeem, attempts to redeem or encourage the redemption of promotional discounts/voucher codes to obtain discounts to which the user or a third party are not entitled, Our Service may reject or cancel any promotional discounts/voucher codes, user agrees there will be no claim against Our Service in respect of any rejection or cancellation.

(18.12) We reserve the right to withdraw or cancel a promotional discounts/voucher codes for any reason at anytime.

 

(19) Purchases

(19.1) Ordering Procedure

(19.1.1) User must register for an online account via Our Service, in order to make a purchase of a banner, local listing, event listing, classified listing and article listing.

(19.1.2) Users who already have an online account with weneed, facebook or google, can log onto their account using the user name and password that they provided or was provided with when they registered.

(19.1.3) Users making a purchase via Our Service, can change their order by using the "Edit" option to amend the details submitted at any time up to the point at which they check out and click the "Pay By PayPal or Pay By Credit Card" button.

(19.1.4) User agrees to be bound by these Terms and Conditions when placing an order for a banner, local listing, event listing, classified listing and article listing.

(19.1.5) Weneed reserves the right to decline or cancel a order, or any part of a order.

(19.1.6) Once the order transaction is completed, an administrator will review the listing and set it live within weneed.

(19.1.7) Submissions are reviewed within 2 working days following payment.

 

(20) Price & Price errors

(20.1) Price

(20.1.1) The price (shown in £ sterling) and VAT (where applicable at the applicable current rates) for the banner or listings shall be as specified in the Purchase Order.

(20.1.2) Transaction invoices/other invoices in accordance with the terms set out in the Purchase Order shall be produced by Our Service to the users account under the billing - transaction History section.

(20.1.3) If the users agree that Weneed is to provide advertising in addition to those specified in a Purchase Order, then such agreement will be reflected in a further Purchase Order, which will be deemed incorporated into this Agreement.

(20.1.4) Our Service assumes that on activation of a banner, local listing, event listing, classified listing and article listing the entire amount of subscription charges is consumed; though Weneed is assumed to provide service to the User for the period of contract.
 

(20.2) Price errors

(20.2.1) If we discover an error in the price of any products, Our Service will inform the user as soon as possible.

(20.2.2) Our Service will provide the user an option of reconfirming their order at the correct price or cancelling the order.

(20.2.3) User agrees if Our Service is unable to contact the user, Our Service will treat the order as cancelled.

(20.2.4) If a product and the price changes (due to normal fluctuations e.g. products going into or coming out of promotion, but not a pricing error) before the order is completed, the correct current price of the product specified on Our Service will be on the purchase order at check out.

(20.2.5) User agrees not to proceed if they do not agree with the price on the purchase order, user will have the opportunity to cancel the order at check out if necessary.

(20.2.6) User agrees where payment is made at the time of ordering at check out, the price the user pays is the price specified on the purchase order at the point of check out.

(20.2.7) Our Service reserves the right to changed the prices of products at anytime more than once, from the original price displayed on Our Service.

(20.2.8) User agrees if, in our opinion, any user or users, whether acting on behalf of themselves or a business, engages in practices that call into question the fair use of Our Service, we reserve the right to cancel and / or to restrict / block access to that user or users account.

 

(21) Payments

(21.1) We provide paid listings within the Service. So therefore we use third-party services for payment processing (e.g. payment processors).

(21.2) Our Service takes payments from credit/debit card or PayPal account.

(21.3) We do not store or collect users payment card details. That information is provided directly to our third-party payment processors.

(21.4) Users personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

(21.5) Weneed is not responsible for the content of external websites.

 

(22) Subscriptions & Recurring payments

(22.1) To provide an uninterrupted service for our paid members / users, as an option Our Service offers Subscriptions/recurring payments.
 

(22.2) Subscriptions

(22.2.1) Subscriptions are available Via Paypal, Authorize, Worldpay and Stripe. For other payments methods, users will need to submit new payments by the end of each cycle (month or year, according to users level settings).

(22.2.2) We will try to process users Subscription promptly, but we do not guarantee that users Subscription will be activated by any specified time.

(22.2.3) Users submitting payment and other subscription details via payment processors services PayPal, Braintree, Authorize.net, Worldpay or Stripe, are making an offer to Our Service to buy a Subscription.

(22.2.4) We reserve the right to reject any offer in our discretion, for any or no reason. Users must be at least 18 years old to take a Subscription.

(22.2.5) If a new user receives a ‘free trial’ or ‘introductory offer’ as part of their Subscription. When the free trial or introductory offer period finishes the users Subscription will automatically continue at the price quoted on Our Service during the sign-up process, unless the user cancels in accordance with the instructions set out below before the end of the trial period.

(22.2.5.1) User agrees to pay the price at the rate notified to them at the time they took out their Subscription.

(22.2.5.2) Our Service may modify the price of any Subscription, remove and/or offer certain other subscription services from time to time.

(22.2.5.3) Our Service will always tell the user in advance of any increase in the price of their Subscription and offer the user an opportunity to cancel it if they do not wish to pay the new price.

(22.2.5.4) In addition to the Subscription fees due to Our Service, users are responsible for paying any internet connection or other telecommunications charges that they may incur by accessing Our Service or using the services available. For example, users mobile network operator may charge the user for data or roaming services.

(22.2.5.5) If we discover an error in the prices listed on Our Service, we will inform the user and give the user the option of continuing to purchase the Subscription at the correct price or cancelling their order. If we are unable to contact the user using the contact details they provided, we will treat the order as cancelled.

(22.2.6) If users purchase a Subscription for a third party (a “Gift Subscription”), it will expire at the end of the Subscription period. The user will be responsible for managing all aspects of the Gift Subscription.
 

(22.3) Renewals and Cancellations

(22.3.1) Unless the user purchased a Gift Subscription, the users Subscription will automatically renew for the same Subscription period (e.g. weekly/monthly/annually). Upon renewal, Our Service will charge the current Subscription price using the same card or other payment method that the user previously used.

(22.3.2) If the user took a Subscription with a ‘free trial’ or ‘introductory offer’, the user may cancel the Subscription at any time before the trial period or offer period expires. Unless the user cancel prior to the end of this period, the users Subscription will automatically continue as a paid-for Subscription.

(22.3.3) User agrees that their Subscription will begin as soon as activation of a banner, local listing, event listing, classified listing and article. User will not have the right to cancel the Subscription within the active Subscription period, same for any ‘free trial’ the user might be entitled to (see above).

(22.3.4) Gift Subscriptions cannot be cancelled. All other Subscriptions may be cancelled at any time, but cancellation will only take effect at the next payment date. There are no refunds for unused parts of the Users Subscription.
 

(22.4) Recurring payments

(22.4.1) Weneed defines a subscription as a recurring payment.

(22.4.2) Recurring payments, familiarly referred to as AutoPay, means the user has given permission for Our Service with a single payment authorization, via payment processors services PayPal, Braintree, Authorize.net, Worldpay or Stripe to deduct payments for the products or services that weneed provides on an ongoing basis: weekly, monthly, quarterly or annually from the users bank account or to automatically charge his/hers credit card for the amount.

(22.4.3) Recurring payment transactions are processed the same as regular transactions, except that they’re pre-scheduled and pre-authorized by the user.

(22.4.4) Weneed does not hold any credit card information on file (or has even access to that information) - these are entirely with the external payment processors like PayPal, Braintree, Authorize.net, Worldpay or Stripe and we do not have access to that information.

(22.4.5) The payment processors "pushes" a payment to Our Service and we renew the subscription/membership. In order to stop the recurring payment, user will have to cancel it with the payment processors PayPal, Braintree, Authorize.net, Worldpay or Stripe.

(22.4.6) Please do not contact Our Service to cancel recurring payment, as the user would have set this up with one of the payment processors PayPal, Braintree, Authorize.net, Worldpay or Stripe not with Weneed.

 

(23) Delivery Policy

(23.1) The service weneed provides is online based only, thus delivery of all the products by Our Service is completely online.  User, subscriber or member can start using all the services provided by Our Service instantly upon activation of a banner, local listing, event listing, classified listing and article listing. 

 

(24) Refund and Cancellation Policy

(24.1) By law customers located in the European Union have the right to cancel their order within a defined "cooling off" period of 7 (seven) working days. 

Our Service is engaged in an online-information business.  The services referenced here in are delivered online only.  Our Service assumes that on activation of a banner, local listing, event listing, classified listing and article listing the entire amount of subscription charges is consumed; though Weneed is assumed to provide service to the User for the period of contract. User accepts that when payment is received Our Service activates the listings.  If a service such a banner, local listing, event listing, classified listing and article listing commences before the end of the 7 day cooling off period, the right to cancel is lost once the service has commenced. User expressly understands and accepts that once the listing is activated , the user has started using services offered by Our Service and money paid for such services cannot be claimed as refund.

If users wish to take advantage of the 7 day cancellation period, please indicate this at time of ordering and we will not commence the service until 7 days after your order has been received.
 

(24.2) Before a banner, local listing, event listing, classified listing and article listing is activated by Our Service, the user or subscriber can claim cancellation and refund by the following ways only:

(24.2.1) For credit card transactions, the user or subscriber can email Our Service his/her intention for cancellation of his/her paid banner, local listing, event listing, classified listing and article listing. On receipt of such cancellation request, Weneed will cancel the transaction and such transaction will not be charged to the credit card holder. In case the transaction has already been authorized, Weneed will refund a credit note for the amount authorized by such transaction within 10 working days of receipt of request for cancellation of paid subscription.

(24.2.2) For cheque payments, Weneed will refund the instrument to the user or subscriber if Weneed received the request to cancel the transaction, before the cheque payment is deposited in to the bank account. If the instrument is deposited in the bank account, then Weneed will send the refund a credit note within 10 working days of receiving the credit of the said instrument in the bank account.

 

(25) Limitation of Liability and Disclaimer

(25.1) THE FEATURES AND SERVICES ON OUR SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND OUR SERVICE HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE  AND NONINFRINGEMENT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED.

(25.2) WENEED MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH OUR SERVICE. WENEED SHALL NOT BE LIABLE FOR ANY LOST PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, OR FOR DAMAGES THAT COULD HAVE BEEN AVOIDED BY THE USE OF REASONABLE DILIGENCE, ARISING IN CONNECTION WITH THE AGREEMENT.

(25.3) Our Service assumes no responsibility for damage to computers, mobile phones, tablets or software of the user or any person the user subsequently communicates with from corrupting code or data that is inadvertently passed to the user’s computer, mobile phone or tablet. Again, user views and interacts with Our Service, or banners or pop-ups or advertisements displayed thereon, at his/her own risk.

(25.4) User downloads information from Our Service at this own risk. Our Service makes no warranty that downloads are free of corrupting computer codes, including, but not limited to, viruses and worms.

(25.5) By viewing, using, or interacting in any manner with Our Service, including banners, advertising, or pop-ups, downloads, and as a condition of Our Service to allow his/her lawful viewing, User forever waives all right to claims of damage of any and all description based on any causal factor resulting in any possible harm, no matter how heinous or extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or business in nature.

(25.6) User waives all right to claims of damage if, for any reason, Our Service is not working temporarily, and showing errors, which includes but is not limited to, “Site Not Working”, "Oops!, Something went wrong. We're looking into it.", "WE ARE UNDER MAINTENANCE, Please come back later", “Portions Not Available”, “Database Error”, etc.

(25.7) User warrants an understanding, as required consideration, that Our Service disclaims all liability resulting from use or installation or reliance upon its services for any reason. User understands that OUR SERVICE disclaims liability for any information contained in sales or promotional materials of its users or the product itself that is unintentionally misleading or incorrect that might cause damage to the User. User expressly agrees that no matter what may happen because of his or her use of Our Service, or no matter what damage may be allegedly or actually caused by the use of Our Service, or no matter the harm or damage that may result directly or indirectly from the use of Our Service, for any reason the absolute maximum extent of OUR SERVICE liability shall be an amount no greater than £10 (TEN POUNDS ONLY).

 

(26) Specific Disclaimers as to 'Results Claims' and Promotional Materials or Success Stories

(26.1) If claims about results from using this service or if claims about resulting from the use of this service are made (like success stories, happy customers, etc.), such claims are true for the persons who made the claims, including claims made by Our Service about its own experience. However, User cannot simply rely on these statements as being duplicable by User because many factors affect results.

(26.2) Our Service assumes no responsibility if the User is subscribing to a paid banner, local listing, event listing, classified listing and article listing that claims to produce specific benefits or results or that otherwise involves a recurring fee. 

 

(27) Indemnification

(27.1) User agrees that in the event he causes damage of any nature, which Our Service is required to pay for, the User, as a condition of viewing, promises to reimburse Our Service for all.

 

(28) Intellectual Property rights

(28.1) Weneed is the sole owner or lawful licensee of all the rights to Our Service and its content. Our Service content embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in Our Service and its content shall remain with Weneed, its affiliates or licensor's of Weneed content, as the case may be.

(28.2) All rights, not otherwise claimed under this agreement, are hereby reserved. The information contained in Our Service is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.

(28.3) All content on Our Service is the copyright of Weneed except the third party content and link to third party websites on Our Service.

 

(29) Privacy Policy Accepted

(29.1) User expressly accepts the terms of the Privacy Policy of Our Service.

 

(30) Modification

(30.1) The Terms and Conditions agreement may change from time to time.  We reserves the right, at our sole discretion, to modify or replace these Terms and Conditions at anytime.

(30.2) If a revision is material we will let users know via a prominent notice on Our Service, prior to the change becoming effective and update the "effective date" at the top of this Terms and Conditions.  What constitutes a material change will be determined at our sole discretion.

(30.3) Users have an affirmative duty, as part of the consideration for permission to access, view, use or interact with Our Service, to review this Terms and Conditions periodically in order to keep themselves informed and updated of any changes.

(30.4) Changes to these Terms and Conditions are effective when they are posted on this page.

 

(31) Jurisdiction and Applicable Law

(31.1) These Terms and Conditions are governed by the laws of England and Wales and will be construed in accordance with the English courts.

(31.2) User agrees English courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.

(31.3) User agrees that the applicable law to be applied shall, in all cases, be that of England and Wales.

 

(32) Contact Us

(32.1) If you have any questions about these Terms and Conditions, please contact us: